Business process automation & quality engineering
TRICIQ automates and tests the complex systems that large organizations run on: SAP, Salesforce and the business processes that connect them. Our specialists combine deep platform knowledge with disciplined engineering, so your releases ship with confidence.
Four ways we help enterprise teams move faster
Each service can stand on its own or be combined, from a focused regression pilot to a fully staffed quality program.
Business Process Automation
Workflow orchestration, intelligent document processing, cross-system data automation and AI agents that take repetitive work off your team, plus custom web and mobile applications when off-the-shelf tools fall short.
Business process automationSAP Test Automation
Automated regression for SAP EWM, ECC (MM, SD, FI, CO), classic WM, S/4HANA and Fiori. We build maintainable automation suites that cover your real business processes, from inbound delivery to period-end close, so upgrades and support packs stop being a gamble.
SAP test automationSalesforce Testing
Functional and automated testing for Sales Cloud and Service Cloud, plus end-to-end validation of SAP–Salesforce integrations. We test the lead-to-cash and case-to-resolution workflows your teams rely on every day.
Salesforce testingQuality Engineering
Experienced test managers, SAP EWM functional testers with real warehouse knowledge, Salesforce testers and automation engineers, available for short projects or long-term engagements.
Quality engineeringStart small, prove value, then scale
We don't ask you to commit to a multi-year program on day one. Most engagements follow the same three steps.
Assessment
We review your landscape, release calendar, existing test assets and pain points, then identify the processes where automation or extra QA capacity will pay back fastest.
Pilot
We automate or test a focused, high-value scope, such as one end-to-end business process, and run it against your QA environment so you can see real results before expanding.
Scale
We extend coverage across modules and releases, plug the suite into your CI/CD pipeline, and hand over documentation, or keep running and maintaining it for you.
Project-based delivery
A defined scope, timeline and set of deliverables, such as an S/4HANA upgrade regression suite or an SAP–Salesforce integration test cycle, delivered by a TRICIQ-led team.
Staff augmentation
TRICIQ specialists join your existing team and work inside your tools and ceremonies, whether Jira, Azure DevOps or ALM, to add capacity exactly where you need it.
Platform depth plus engineering discipline
Many testing vendors know tools. We know the business processes behind them: how a warehouse actually receives goods, how a sales order becomes an invoice, how a case moves from first contact to resolution.
- Business-aligned coverage. We test the workflows your people depend on, not just screens and fields.
- Cross-platform expertise. SAP and Salesforce under one roof, which matters most when the two systems talk to each other.
- Maintainable automation. Reusable components, clear documentation and CI/CD integration, so suites keep paying off after we leave.
- Canadian team. Based in Mississauga, Ontario and working in your time zone.
Illustrative example
Meet the TRICIQ AI Voice Receptionist
We took the same engineering rigour behind our enterprise testing work and built a voice AI that answers every call 24/7 in English, French and more, books appointments, captures leads and connects to systems like Salesforce and SAP.
Answers 24/7
No voicemail, no hold music.
Multilingual
English & French on every plan, more from Growth.
Books appointments
Straight into your calendar.
CRM & ERP ready
Salesforce, HubSpot, SAP.
Talk to an automation specialist
Tell us about your landscape and upcoming releases. We'll suggest a practical first step, whether that's a pilot, an assessment or a single specialist joining your team.