An AI receptionist for dental offices that fills your chairs, not your voicemail
New patients rarely leave a message. They call the next practice. TRICIQ answers every call to your dental office on the first ring, books new patients and hygiene appointments, answers coverage questions and gets after-hours emergencies to the right person, in the caller's own language.
Illustrative example
Your hygienists are booked. Your phone line shouldn't be.
Dental front desks juggle check-ins, payments, treatment-plan conversations and insurance paperwork. The phone is often the first thing that gets pushed aside.
New patients who never call back
Someone new to the neighbourhood is comparing practices. If your line rings out, they book with whoever picks up first, and you lose a patient who might have stayed for years.
Gaps in the hygiene schedule
Patients returning a recall reminder or cancelling at short notice need a quick answer. When they get voicemail, appointments slip and chair time goes unused.
Weekend toothaches
Dental pain doesn't wait for Monday. Patients in pain want to talk to someone now, and they'll remember which office helped them.
Built around how dental offices actually book
From the first call to the six-month recall, TRICIQ handles the routine conversations so your team can focus on patients in the chair.
New-patient intake
Collects contact details, reason for the visit and how they heard about you, books the right new-patient appointment and texts your forms ahead of time.
Hygiene & recall booking
Books cleanings, check-ups and follow-ups with the right hygienist or dentist, respecting appointment lengths and the rules you set for each provider.
Coverage questions
Answers common questions from your approved FAQ: direct billing, payment options, what to bring and pre-authorization. Patient-specific coverage checks are passed to your team.
Emergency triage to on-call
Asks your administrative screening questions, then transfers or texts your on-call dentist, or books the next emergency slot, all by rules you define.
Reschedules & cancellations
Moves appointments instantly instead of letting them turn into no-shows, and can offer freed-up slots to patients who wanted an earlier time.
Multilingual patient care
English and French on every plan, plus other languages from Growth up, so francophone patients feel just as welcome on the phone as they do in your chair.
From setup to your first booked patient
Share your practice details
Providers, appointment types and lengths, new-patient policy, emergency protocol, insurance FAQs and office hours. We turn it into your receptionist's playbook.
Connect & rehearse
We connect your schedule, then you call in and try it: book a cleaning, report a toothache, ask about direct billing. We tune it until it sounds like your office.
Go live your way
Start with evenings and weekends, overflow during busy hours, or every call. Each conversation arrives as a short summary for your team.
Fits into your practice software and your privacy obligations
TRICIQ can book through your dental practice-management software where an API is available, or through calendar sync with Google Calendar or Microsoft Outlook. Messages and summaries can be delivered to email, text or your team's shared inbox.
Patient information is handled with Canadian privacy law (PIPEDA and applicable provincial rules) in mind. Only the details needed for the call are collected, transcripts are visible only to your authorized team, and the receptionist never offers clinical advice.
Ask us about your practice softwareLess than the cost of one missed new patient
Plans start at $59/month CAD. Most practices choose Growth, which adds more languages, CRM integration and SMS follow-ups. Book a free demo to hear it with your own call flows.
Compare plansFrequently asked questions
Can the AI receptionist book new patients into our schedule?
Yes. It collects the new patient's details, explains what to expect at the first visit and books them into the appointment types you allow for new patients, then texts a confirmation and your intake forms. It can book through calendar sync or your practice-management software where an API is available. Ask us about your specific system.
How does it handle dental emergencies after hours?
You set the rules. Typically, TRICIQ asks a few administrative questions (pain, swelling, trauma, bleeding) to understand urgency, then transfers the call to your on-call dentist, sends them an instant text alert, or books the first available emergency slot. It never gives clinical advice, and it directs anyone with severe swelling or difficulty breathing to 911 or the nearest emergency department.
Can it answer insurance and coverage questions?
It answers the general questions you approve, such as whether you direct-bill, which plans you commonly work with and what patients should bring. It doesn't look up a specific patient's coverage or quote exact amounts; those calls are passed to your team with all the details collected.
Will it help with hygiene recalls?
Yes. When patients call about their recall reminders, the receptionist can book their cleaning on the spot. Outbound recall campaigns can also be set up on higher plans. Ask us about what fits your practice.
Can callers still reach our front desk?
Always. Patients can ask for a person at any time. During office hours calls can be transferred to your team, and after hours a detailed message is sent so you can call back first thing.
Does it speak French?
Yes. English and French are included on every plan (other languages from Growth up), and the receptionist answers in the language the patient uses.
Stop sending callers to voicemail.
Book a free demo and hear the TRICIQ AI Voice Receptionist handle calls like yours. We set it up for you on your existing number, with no long-term contract.