Real Estate & Property Management

The AI receptionist for real estate agents & property managers

In real estate, the agent who answers first often wins the client. TRICIQ answers every call while you're at showings, open houses or the closing table. It responds to listing enquiries, books showings and qualifies buyers and sellers, and for property managers it logs tenant maintenance requests around the clock.

Incoming call ยท Sunday, 4:30 PM
Hi, you've reached Jordan Lee at Harbourview Realty. This is Jordan's virtual assistant. How can I help?
I saw the townhouse on Elm Street. Is it still available?
It is! It's 3 bedrooms, listed at $849,000, with an open house next Saturday. Would you like a private showing sooner?
Yes, Tuesday evening if possible. We're pre-approved.
Great. I've booked Tuesday at 6:30 PM with Jordan and texted you the details.

Illustrative example

The calls you're missing

Leads go cold fast, and tenants don't wait either

Buyers browsing listings on a Sunday call several agents at once. Sellers interview more than one brokerage. Tenants with a leak expect someone to answer. A voicemail greeting doesn't win any of them over.

Calls during showings

You can't stop a showing or a listing presentation to pick up the phone, but the caller on your sign might be your next sale.

Leads with no follow-up

Sign calls and portal enquiries get scribbled on a notepad or lost in voicemail. Without details captured right away, follow-up falls through.

Maintenance at all hours

For property managers, after-hours tenant calls range from a dripping tap to a flooded unit. Sorting real emergencies from routine requests is exhausting.

What it handles

For agents, teams, brokerages and property managers

One receptionist that understands both sides of real estate: winning new clients and taking care of existing ones.

Listing enquiries

Answers questions about your active listings, including price, features, fees and open houses, using the details you provide.

Showing requests

Books private showings and listing appointments into your calendar, respecting travel time and the availability rules you set.

Buyer & seller qualification

Asks about timeline, budget, financing, neighbourhoods and current representation, then sends a ready-to-act lead summary.

Tenant maintenance requests

Logs the building, unit, issue and access permission, and flags emergencies for immediate dispatch to your on-call team.

Leasing & rental enquiries

Answers questions about vacancies, rent, pet policies and application steps, and books viewings for prospective tenants.

Team & office routing

Sends calls to the listing agent, the right team member, the office or the property manager for that building, in the caller's own language.

How it works

Live before your next open house

Share your business

Your listings or properties, service areas, qualifying questions, showing availability and maintenance emergency rules. We build your receptionist around them.

Try it yourself

Call in as a buyer, a seller and a tenant with a leak. Adjust the greeting, questions and routing until it represents you perfectly.

Forward your number

Forward your office line or mobile when you're busy or after hours. Leads and requests arrive as instant summaries, ready for follow-up.

Integrations

Leads and bookings go straight into your tools

TRICIQ books showings into Google Calendar or Microsoft Outlook and sends leads to CRMs like Salesforce, HubSpot and Zoho. It can also connect to real estate CRMs, showing tools and maintenance platforms through an API or Zapier where available.

Ask us about your CRM

From solo agents to portfolios

Plans start at $59/month CAD. Teams and property managers usually choose Growth or Scale for routing, CRM integration and multilingual answering. Book a free demo to hear it in action.

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FAQ

Frequently asked questions

Can the AI receptionist answer questions about specific listings?

Yes. When you share listing details with TRICIQ through a document, a spreadsheet or a feed from your website where available, it can answer questions about price, bedrooms, parking, condo fees and open houses, then book a showing or take the caller's details for follow-up.

How does it qualify buyer and seller leads?

It asks the questions you choose: timeline, budget, pre-approval status, neighbourhoods, whether they're working with another agent, and for sellers, the property address and reason for selling. Every lead arrives in your CRM or inbox with a summary.

Can property managers use it for maintenance requests?

Yes. TRICIQ logs maintenance requests with the building, unit, problem description and access permission, and separates emergencies (flooding, no heat, gas smell, lockouts) from routine repairs using rules you define. Emergencies are transferred or texted to your on-call staff immediately.

Does it work for a single agent as well as a brokerage?

Yes. Solo agents often use it to catch calls while they're at showings. Teams and brokerages can route calls by listing, agent, office or language, and property-management companies can route by building or portfolio.

Can it book showings into my calendar?

Yes. It books into Google Calendar or Microsoft Outlook and can connect to real estate CRMs and showing tools through an API or Zapier where available. Ask us about the tools you use.

Is French supported?

Yes. English and French are included on every plan (more languages from Growth up), and the receptionist responds in the caller's language.

Stop sending callers to voicemail.

Book a free demo and hear the TRICIQ AI Voice Receptionist handle calls like yours. We set it up for you on your existing number, with no long-term contract.