Business process automation that gives your team time back
TRICIQ automates the repetitive work that slows your organization down: re-keying data between systems, processing documents, chasing approvals and assembling reports. We combine workflow automation, AI and direct system integration, with humans kept in control.
Illustrative example
Automation across documents, data and decisions
We pick the simplest reliable approach for each step, using an API where one exists, AI where judgement is needed and UI automation only when nothing else will do.
Workflow orchestration
Multi-step processes such as onboarding, approvals, order handling and service requests run automatically across departments, with clear hand-offs, notifications and escalation when something stalls.
Intelligent document processing
Read invoices, purchase orders, delivery notes, forms and emails, extract the data you need, validate it against your systems and route exceptions to the right person for review.
Cross-system data automation
Keep ERP, CRM, spreadsheets and line-of-business apps in sync. Eliminate double entry between SAP, Salesforce and the other tools your teams use, with full audit trails.
AI agents & assistants
AI agents that understand natural-language requests, look up information across your systems and complete routine tasks, within guardrails and approval rules you define.
Robotic process automation
Where systems have no API, bots can work through SAP GUI, Fiori or web applications exactly as a person would, reliably and around the clock.
Monitoring & reporting
Dashboards show what each automation processed, what needed human review and where bottlenecks remain, so you can measure value and keep improving.
Practical automation, delivered in stages
Discover
We map how the work happens today, measure volume and effort, and rank automation candidates by value, complexity and risk.
Pilot
We automate one high-value process end to end, run it alongside your team and refine it until results are reliable.
Scale & support
We roll out further processes, hand over documentation and monitoring, and keep improving as your systems change.
Automation tested like enterprise software
Automation that fails silently is worse than no automation. Because TRICIQ's roots are in quality engineering, every automation we build is tested against real scenarios, including the messy edge cases.
- Human approval steps and exception queues
- Logging and audit trails for every action
- Alerts when inputs or systems change unexpectedly
- Documentation your team can maintain
Web & mobile applications
Sometimes an automation needs a front end. We build focused, maintainable applications that connect to the systems behind them.
Web applications
Customer and partner portals, approval workflows, internal dashboards and admin tools, built with modern front-end frameworks and secure REST APIs, and designed to load fast.
Mobile applications
iOS and Android apps for field teams, warehouse staff and customers, including integration with SAP and other enterprise back ends so data flows straight into your systems.
Pair it with the TRICIQ AI Voice Receptionist
Many processes begin with a phone call: an order, a service request, a booking or a complaint. Our AI receptionist answers that call 24/7 in the caller's own language, captures exactly what's needed, and hands it straight into the automated workflow, with no one re-typing notes.
Phone orders
Order taken by voice, created in your ERP, confirmed by email.
Service requests
Ticket opened, technician dispatched, customer kept updated.
Bookings
Appointment booked, intake form sent, reminders scheduled.
New leads
Lead qualified, created in your CRM, assigned to the right rep.
Frequently asked questions
Which processes are the best candidates for automation?
High-volume, rule-based and repetitive work is the best place to start: re-keying data between systems, processing standard documents like invoices or orders, routing approvals and producing recurring reports. We help you rank candidates by effort saved and risk reduced.
What's the difference between RPA and AI automation?
Robotic process automation (RPA) follows fixed rules to mimic clicks and keystrokes. AI automation adds the ability to read unstructured content, understand language and make judgement calls within limits you set. Most successful projects combine both, plus direct API integrations wherever systems allow it.
Can you automate processes that involve SAP or Salesforce?
Yes. Our background is in SAP and Salesforce, so we know how to automate processes that span them safely, using APIs, RFC/BAPI calls or UI automation as appropriate, with proper error handling and audit trails.
How do you keep humans in control of AI automation?
We design approval steps, confidence thresholds and exception queues so that people review anything unusual, and every automated action is logged. You decide which decisions the automation can make on its own.
Do you also build custom web and mobile apps?
Yes, when an automation needs a user interface, such as an approval portal, a field-data mobile app or an internal dashboard. We build them with modern, maintainable web and mobile technologies.
Talk to an automation specialist
Tell us which processes eat up your team's time. We'll identify the quickest automation wins and propose a low-risk pilot.